Effective Date: 12-01-2026
1. Introduction
At Rajputana Taxi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our taxi services. We also provide information about our practices regarding children's privacy.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: This includes your name, email address, phone number, and other contact details.
- Location Data: Information about your pickup and drop-off locations, travel routes, and GPS data.
- Payment Information: Credit or debit card details, billing address, and other payment information.
- Communication Data: Records of your interactions with our customer service, including calls, emails, and messages.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our taxi services.
- Process payments and handle billing.
- Communicate with you regarding your rides and address your inquiries.
- Ensure the safety and security of our services.
- Improve our services and enhance your user experience.
- Send you promotional offers and updates (with your consent).
4. Legal Basis for Processing
We process your data based on the following legal grounds:
- Contractual Necessity: To fulfill our contract with you (e.g., to provide taxi services).
- Legitimate Interests: To improve our services and ensure their security.
- Consent: For sending promotional communications (where you have given consent).
- Legal Obligation: To comply with legal requirements and respond to lawful requests by public authorities.
5. Sharing Your Information
We may share your information with:
- Drivers: To facilitate your rides.
- Payment Processors: To manage transactions.
- Legal Authorities: When required by law or to protect our rights.
- Marketing Partners: For promotional activities (with your consent).
6. Data Security
We use industry-standard security measures to protect your personal information against unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records. Parents or guardians who believe that we might have any information from or about a child under 13 can contact us at info@rajputanataxi.com
8. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request the correction of any inaccurate or incomplete data.
- Deletion: You have the right to request the deletion of your personal information.
- Objection: You have the right to object to the processing of your data where we are relying on a legitimate interest.
- Restriction: You have the right to request the restriction of processing your data in certain circumstances.
- Data Portability: You have the right to request the transfer of your data to another party.
- Withdraw Consent: You have the right to withdraw your consent to our processing of your personal data (where consent is the basis for processing).
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Rajputana Taxi
Address: A-119, Valmiki Marg Hanuman Nagar, Jaipur Rajasthan - 302021.
Email: info@rajputanataxi.com
Phone number: 9672222432
This Privacy Policy was last updated on 31st December 2025
